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Store Policy

Customer Care

Customer Care

At Stitchog Studio, we value every customer and are always happy to help! If you have questions about our DIY fabric kits, patchwork sets, or any other products, please don’t hesitate to reach out.

You can contact us via email at hello@stitchogstudio  or use the contact form on our website. We aim to respond within 24–48 hours and provide clear guidance on orders, product details, or any concerns you may have.

We want your shopping experience to be enjoyable, stress-free, and creative. Our friendly team is here to support you, whether you’re a beginner exploring patchwork for the first time or a seasoned crafter looking for inspiration.

Privacy & Safety

Privacy & Safety

At  Stitchog Studio, your privacy and safety are our top priority.

We use secure, third-party payment processors to verify payments and protect your financial information.

Any personal data you provide is collected only to complete your order and improve your shopping experience. We never share your information with unauthorised parties.

After your purchase, we may contact you regarding order updates or support, always respecting your privacy. Shop with confidence knowing your information is safe with us.

Wholesale Inquiries

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Payment Methods

Payment Methods

- Credit / Debit Cards 
- PAYPAL
- Offline Payments

🌍 The Stitchog Studio Difference: Where Two Cultures Create Magic

​A Personal Journey from Ukraine to Wales

Our founder's journey from Ukraine to the Welsh valleys brought together two rich textile traditions that share surprising connections. Both cultures value handcrafted beauty, connection to nature, and the importance of preserving heritage through making. This unique cultural fusion creates designs that feel both familiar and refreshingly original.

Healing Through Making

Born from a personal journey through depression and stress, Stitchog Studio understands the therapeutic power of creative work. Every kit is designed not just to create beautiful objects, but to provide moments of peace, accomplishment, and joy in busy modern life.

Progressive Learning Philosophy

We believe in growing with our makers. Start with a simple fabric art kit, progress to slow stitching, try your hand at quick projects – each step builds skills and confidence. Many customers begin as complete beginners and develop into accomplished textile artists through our carefully designed progression system.

🎯 Choose Your Creative Adventure
New to Crafting?

Start with our Fabric Art Kits – no experience needed, beautiful results guaranteed, and the perfect introduction to working with fabric and color.

Seeking Stress Relief?

Our Slow Stitching Kits offer meditative, mindful making that naturally calms busy minds and provides a peaceful escape from daily pressures.

Want Quick Satisfaction?

Quick Stitch Projects deliver the joy of completion in just one or two sessions – perfect for busy schedules and instant gratification.

Building Skills?

Follow our progression pathway: start simple, build confidence, learn techniques, and develop into the textile artist you never knew you could be.

Opening Hours

Mon - Fri: 8 am - 7 pm

​​Saturday: 10 am - 6 pm

​Sunday: off

Come Visit

Address: Fairwater Workshops, Unit 5,  Norbury Rd, Cardiff CF5 3BG, UK

email: send message 

© 2025 by Alona Nesterenko.

Stitchog Studio is a trading name of Inspirations by Alona Ltd. 
Registered in England and Wales. Company No. 15258746 

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